If you just recently purchased a new HotSpring® spa and wish to register the spa warranty on-line, you're in the right place! Please note that warranty registration is available only if your spa is new. If you have an existing spa and have technical questions, please contact your HotSpring Spa dealer.

Please register your new spa within 10 days of delivery. This will show proof of purchase and facilitate future communication with Watkins Customer Service Department. All information you provide us will be kept confidential. Thank you for providing us with the information that will help us serve you better in the future; we value your business.

If you have any difficulty submitting the registration form, please send us an email.

Step 1 of 4 - Select Country

To continue, please select your Country

Step 2 of 4 - Customer & Dealer Information

International

(If Applicable)

Dealership Information

(Last, First)

Step 3 of 4 - Spa & Purchase Information

(Serial number is located in the equipment compartment)

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What other Neccessories™ products did you purchase? * (Please check all that apply)

Water Care:

Entertainment & Lighting Options:

Steps:

Retractable Cover System:

Spa Side Complements:


How did you pay for your spa?

Is this the first spa you have ever owned?

How would you rate your dealer in terms of the following:

  Excellent Good Fair Poor
Professionalism
Knowledge of Product
Showroom Appearance
Delivery
Operating/Care Instructions
Follow-up


Would you recommend this dealer to a friend or family member?



Step 4 of 4 - Customer Survey

Who first became interested in owning a spa?

From time of initial interest, how long was it until you purchased your spa?

Who most influenced the decision to purchase a Hot Spring spa?


* for international use only

How many different stores did you visit before purchasing your spa?

Where did you install your spa?

What type of electrical connection was used for the installation of your spa?

Do you own your home?

What is your date of birth? (optional) / / (please use 4 digit year i.e. 2002)

What is your marital status?

Which group best describes your annual family income? (optional)


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I know someone who would appreciate receiving information about your spas.

Thank you for filling out this questionnaire.
Please check here if you would prefer not to participate in additional market research and not receive new product information from us.